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Data from the pandemic can guide organizations struggling to reimagine the new office..
Facebook founder and CEO Mark Zuckerberg isn’t your typical office worker. He was No. 3 on the 2020 Forbes list of the richest Americans, with a net worth of $125 billion, give or take. But there’s at least one thing Zuckerberg has in common with many other workers: he seems to like working from home. In an internal memo, which made its way to the Wall Street Journal , as Facebook announced plans to offer increased flexibility to employees, Zuckerberg explained that he would work remotely for at least half the year.
“Working remotely has given me more space for long-term thinking and helped me spend more time with my family, which has made me happier and more productive at work,” Zuckerberg wrote. He has also said that he expects about half of Facebook’s employees to be fully remote within the next decade.
The coronavirus pandemic continues to rage in many countries, and variants are complicating the picture, but in some parts of the world, including the United States, people are desperate for life to return to normal—everywhere but the office. After more than a year at home, some employees are keen to return to their workplaces and colleagues. Many others are less eager to do so, even quitting their jobs to avoid going back. Somewhere between their bedrooms and kitchens, they have established new models of work-life balance they are loath to give up.
This has left some companies trying to recreate their work policies, determining how best to handle a workforce that in many cases is demanding more flexibility. Some, such as Facebook, Twitter, and Spotify, are leaning into remote work. Others, such as JPMorgan Chase and Goldman Sachs, are reverting to the tried-and-true office environment, calling everyone back in. Goldman’s CEO David Solomon, in February, called working from home an “aberration that we’re going to correct as quickly as possible.” And JPMorgan CEO Jamie Dimon said of exclusively remote work: “It doesn’t work for those who want to hustle. It doesn’t work for spontaneous idea generation. It doesn’t work for culture.”
This pivotal feature of pandemic life has accelerated a long-running debate: What do employers and employees lose and gain through remote work? In which setting—the office or the home—are employees more productive? Some research indicates that working from home can boost productivity and that companies offering more flexibility will be best positioned for success. But this giant, forced experiment has only just begun.
A persistent sticking point in this debate has been productivity. Back in 2001, a group of researchers from the Human-Computer Interaction Institute at Carnegie Mellon, led by Robert E. Kraut , wrote that “collaboration at a distance remains substantially harder to accomplish than collaboration when members of a work group are collocated.” Two decades later, this statement remains part of today’s discussion.
However, well before Zoom, which came on the scene in 2011, or even Skype, which launched in 2003, the researchers acknowledged some of the potential benefits of remote work, allowing that “dependence on physical proximity imposes substantial costs as well, and may undercut successful collaboration.” For one, they noted, email, answering machines, and computer bulletin boards could help eliminate the inconvenience of organizing in-person meetings with multiple people at the same time.
Two decades later, remote-work technology is far more developed. Data from the US Bureau of Labor Statistics indicate that, even in pre-pandemic 2019, more than 26 million Americans—approximately 16 percent of the total US workforce—worked remotely on an average day. The Pew Research Center put that pre-pandemic number at 20 percent, and in December 2020 reported that 71 percent of workers whose responsibilities allowed them to work from home were doing so all or most of the time.
The sentiment toward and effectiveness of remote work depend on the industry involved. It makes sense that executives working in and promoting social media are comfortable connecting with others online, while those in industries in which deals are typically closed with handshakes in a conference room, or over drinks at dinner, don’t necessarily feel the same. But data indicate that preferences and productivity are shaped by factors beyond a person’s line of work.
Before the COVID-19 pandemic, Stanford’s Nicholas Bloom was bullish on work-from-home trends. His 2015 study, for one—with James Liang , John Roberts , and Zhichun Jenny Ying , all then at Stanford—finds a 13 percent increase in productivity among remotely working call-center employees at a Chinese travel agency.
But in the early days of the pandemic, Bloom was less optimistic about remote work. “We are home working alongside our kids, in unsuitable spaces, with no choice and no in-office days,” Bloom told a Stanford publication in March 2020. “This will create a productivity disaster for firms.”
To test that thesis, Jose Maria Barrero of the Mexico Autonomous Institute of Technology, Bloom, and Chicago Booth’s Steven J. Davis launched a monthly survey of US workers in May 2020, tracking more than 30,000 workers aged 20–64 who earned at least $20,000 per year in 2019.
Companies that offer more flexibility in work arrangements may have the best chance of attracting top talent at the best price.
The survey measured the incidence of working from home as the pandemic continued, focusing on how a more permanent shift to remote work might affect not only productivity but also overall employee well-being. It also examined factors including how work from home would affect spending and revenues in major urban centers. In addition to the survey, the researchers drew on informal conversations with dozens of US business executives. They are publishing the results of the survey and related research at wfhresearch.com .
In an analysis of the data collected through March 2021, they find that nearly six out of 10 workers reported being more productive working from home than they expected to be, compared with 14 percent who said they got less done. On average, respondents’ productivity at home was 7 percent higher than they expected. Forty percent of workers reported they were more productive at home during the pandemic than they had been when in the office, and only 15 percent said the opposite was true. The researchers argue that the work-from-home trend is here to stay, and they calculate that these working arrangements will increase overall worker productivity in the US by 5 percent as compared with the pre-pandemic economy.
“Working from home under the pandemic has been far more productive than I or pretty much anyone else predicted,” Bloom says.
Some workers arguing in favor of flexibility might say they’re more efficient at home away from chatty colleagues and the other distractions of an office, and that may be true. But above all, the increased productivity comes from saving transit time, an effect overlooked by standard productivity calculations. “Three-quarters or more of the productivity gains that we find are coming from a reduction in commuting time,” Davis says. Eliminate commuting as a factor, and the researchers project only a 1 percent productivity boost in the postpandemic work-from-home environment, as compared with before.
It makes sense that standard statistics miss the impact of commutes, Davis explains. Ordinarily, commuting time generally doesn’t shift significantly in the aggregate. But much like rare power outages in Manhattan have made it possible for New Yorkers to suddenly see the nighttime stars, the dramatic work-from-home shift that occurred during the pandemic made it possible to recognize the impact traveling to and from an office had on productivity.
Before the pandemic, US workers were commuting an average of 54 minutes daily, according to Barrero, Bloom, and Davis. In the aggregate, the researchers say, the pandemic-induced shift to remote work meant 62.5 million fewer commuting hours per workday.
People who worked from home spent an average of 35 percent of saved commuting time on their jobs, the researchers find. They devoted the rest to other activities, including household chores, childcare, leisure activities such as watching movies and TV, outdoor exercise, and even second jobs.
With widespread lockdowns abruptly forcing businesses to halt nonessential, in-person activity, the COVID-19 pandemic drove a mass social experiment in working from home, according to Jose Maria Barrero of the Mexico Autonomous Institute of Technology, Stanford’s Nicholas Bloom , and Chicago Booth’s Steven J. Davis . The researchers launched a survey of US workers, starting in May 2020 and continuing in waves for more than a year since, to capture a range of information including workers’ attitudes about their new remote arrangements.
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Aside from commuting less, remote workers may also be sleeping more efficiently, another phenomenon that could feed into productivity. On days they worked remotely, people rose about 30 minutes later than on-site workers did, according to pre-pandemic research by Sabrina Wulff Pabilonia of the US Bureau of Labor Statistics and SUNY Empire’s Victoria Vernon . Both groups worked the same number of hours and slept about the same amount each night, so it’s most likely that “working from home permits a more comfortable personal sleep schedule,” says Vernon. “Teleworkers who spend less time commuting may be happier and less tired, and therefore more productive,” write the researchers, who analyzed BLS data from 2017 to 2018.
While remote employees gained back commuting time during the pandemic, they also worked fewer hours, note Barrero, Bloom, and Davis. Hours on the job averaged about 32 per week, compared with 36 pre-pandemic, although the work time stretched past traditional office hours. “Respondents may devote a few more minutes in the morning to chores and childcare, while still devoting about a third of their old commuting time slot to their primary job. At the end of the day, they might end somewhat early and turn on the TV. They might interrupt TV time to respond to a late afternoon or early evening work request,” the researchers explain.
This interpretation, they write, is consistent with media reports that employees worked longer hours from home during the pandemic but with the added flexibility to interrupt the working day. Yet, according to the survey, this does not have a negative overall effect on productivity, contradicting one outdated stereotype of a remote worker eating bonbons, watching TV, and getting no work done.
The widespread implementation of remote-working technology, a defining feature of the pandemic, is another important factor for productivity. This technology will boost work-from-home productivity by 46 percent by the end of the pandemic, relative to the pre-pandemic situation, according to a model developed by Rutgers’s Morris A. Davis , University of North Carolina’s Andra C. Ghent , and University of Wisconsin’s Jesse M. Gregory . “While many home-office technologies have been around for a while, the technologies become much more useful after widespread adoption,” the researchers note.
There are significant costs to leaving the office, Rutgers’s Davis says, pointing to the loss of face-to-face interaction, among other things. “Working at home is always less productive than working at the office. Always,” he said on a June episode of the Freakonomics podcast.
One reason, he says , has to do with the function of cities as business centers. “Cities exist because, we think, the crowding of employment makes everyone more productive,” he explains. “This idea also applies to firms: a firm puts all workers on the same floor of a building, or all in the same suite rather than spread throughout a building, for reasons of efficiency. It is easier to communicate and share ideas with office mates, which leads to more productive outcomes.” While some employees are more productive at home, that’s not the case overall, according to the model, which after calibration “implies that the average high-skill worker is less productive at home than at the office, even postpandemic,” he says.
What will happen to urban business districts and the cities in which they are located in the age of increasing remote work?
About three-quarters of Fortune 500 CEOs expect to need less office space in the future, according to a May 2021 poll. In Manhattan, the overall office vacancy rate was at a multidecade high of 16 percent in the first quarter of 2021, according to real-estate services firm Cushman & Wakefield.
And yet Davis, Ghent, and Gregory’s model projects that after the pandemic winds down, highly skilled, college-educated workers will spend 30 percent of their time working from home, as opposed to 10 percent in prior times. While physical proximity may be superior, working from home is far more productive than it used to be. Had the pandemic hit in 1990, it would not have produced this rise in relative productivity, per the researchers’ model, because the technology available at the time was not sufficient to support remote work.
A June article in the MIT Technology Review by Stanford’s Erik Brynjolfsson and MIT postdoctoral scholar Georgios Petropoulos corroborates this view. Citing the 5.4 percent increase in US labor productivity in the first quarter of 2021, as reported by the BLS, the researchers attribute at least some of this to the rise of work-from-home technologies. The pandemic, they write, has “compressed a decade’s worth of digital innovation in areas like remote work into less than a year.” The biggest productivity impact of the pandemic will be realized in the longer run, as the work-from-home trend continues, they argue.
Not all the research supports the idea that remote work increases productivity and decreases the number of hours workers spend on the job. Chicago Booth’s Michael Gibbs and University of Essex’s Friederike Mengel and Christoph Siemroth find contradictory evidence from a study of 10,000 high-skilled workers at a large Asian IT-services company.
The researchers used personnel and analytics data from before and during the coronavirus work-from-home period. The company provided a rich data set for these 10,000 employees, who moved to 100 percent work from home in March 2020 and began returning to the office in late October.
Total hours worked during that time increased by approximately 30 percent, including an 18 percent rise in working beyond normal business hours, the researchers find. At the same time, however, average output—as measured by the company through setting work goals and tracking progress toward them—declined slightly. Time spent on coordination activities and meetings also increased, while uninterrupted work hours shrank. Additionally, employees spent less time networking and had fewer one-on-one meetings with their supervisors, find the researchers, adding that the increase in hours worked and the decline in productivity were more significant for employees with children at home. Weighing output against hours worked, the researchers conclude that productivity decreased by about 20 percent. They estimate that, even after accounting for the loss of commuting time, employees worked about a third of an hour per day more than they did at the office. “Of course, that time was spent in productive work instead of sitting in traffic, which is beneficial,” they acknowledge.
Regardless of what research establishes in the long run about productivity, many workers are already demanding flexibility in their schedules.
Overall, though, do workers with more flexibility work fewer hours (as Barrero, Bloom, and Davis find) or more (as at the Asian IT-services company)? It could take more data to answer this question. “I suspect that a high fraction of employees of all types, across the globe, value the flexibility, lack of a commute, and other aspects of work from home. This might bias survey respondents toward giving more positive answers to questions about their productivity,” says Gibbs.
The findings of his research do not entirely contradict those of Barrero, Bloom, and Davis, however. For one, Gibbs, Mengel, and Siemroth acknowledge that their study doesn’t necessarily reflect the remote-work model as it might look in postpandemic times, when employees are relieved of the weight of a massive global crisis. “While the average effect of working from home on productivity is negative in our study, this does not rule out that a ‘targeted working from home’ regime might be desirable,” they write.
Additionally, the research data are derived from a single company and may not be representative of the wider economy, although Gibbs notes that the IT company is one that should be able to optimize remote work. Most employees worked on company laptops, “and IT-related industries and occupations are usually at the top of lists of those areas most likely to be able to do WFH effectively.” Thus, he says, the findings may represent a cautionary note that remote work has costs and complexities worth addressing.
As he, Mengel, and Siemroth write, some predictions of work-from-home success may be overly optimistic, “perhaps because professionals engage in many tasks that require collaboration, communication, and innovation, which are more difficult to achieve with virtual, scheduled interactions.”
The focus on IT employees’ productivity, however, excludes issues such as worker morale and retention, Booth’s Davis notes. More generally, “the producer has to attract workers . . . and if workers really want to commute less, and they can save time on their end, and employers can figure out some way to accommodate that, they’re going to have more success with workers at a given wage cost.”
Companies that offer more flexibility in work arrangements may have the best chance of attracting top talent at the best price. The data from Barrero, Bloom, and Davis reveal that some workers are willing to take a sizable pay cut in exchange for the opportunity to work remotely two or three days a week. This may give threats from CEOs such as Morgan Stanley’s James Gorman—who said at the company’s US Financials, Payments & CRE conference in June, “If you want to get paid New York rates, you work in New York”—a bit less bite. Meanwhile, Duke PhD student John W. Barry , Cornell’s Murillo Campello , Duke’s John R. Graham , and Chicago Booth’s Yueran Ma find that companies offering flexibility are the ones most poised to grow.
Working policies may be shaped by employees’ preferences. Some workers still prefer working from the office; others prefer to stay working remotely; many would opt for a hybrid model, with some days in the office and some at home (as Amazon and other companies have introduced). As countries emerge from the pandemic and employers recalibrate, companies could bring back some employees and allow others to work from home. This should ultimately boost productivity, Booth’s Davis says.
Or they could allow some to work from far-flung locales. Harvard’s Prithwiraj Choudhury has long focused his research on working not just from home but “from anywhere.” This goes beyond the idea of employees working from their living room in the same city in which their company is located—instead, if they want to live across the country, or even in another country, they can do so without any concern about being near headquarters.
At many companies, the future will involve remote work and more flexibility than before. That could be good for reducing the earnings gap between men and women—but only to a point.
“In my mind, there’s no question that it has to be a plus, on net,” says Harvard’s Claudia Goldin. Before the pandemic, many women deemphasized their careers when they started families, she says.
Research Choudhury conducted with Harvard PhD student Cirrus Foroughi and Northeastern University’s Barbara Larson analyzes a 2012 transition from a work-from-home to a work-from-anywhere model among patent examiners with the United States Patent and Trademark Office. The researchers exploited a natural experiment and estimate that there was a 4.4 percent increase in work output when the examiners transitioned from a work-from-home regime to the work-from-anywhere regime.
“Work from anywhere offers workers geographic flexibility and can help workers relocate to their preferred locations,” Choudhury says. “Workers could gain additional utility by relocating to a cheaper location, moving closer to family, or mitigating frictions around immigration or dual careers.”
He notes as well the potential advantages for companies that allow workers to be located anywhere across the globe. “In addition to benefits to workers and organizations, WFA might also help reverse talent flows from smaller towns to larger cities and from emerging markets,” he says. “This might lead to a more equitable distribution of talent across geographies.”
It is still early to draw strong conclusions about the impact of remote work on productivity. People who were sent home to work because of the COVID-19 pandemic may have been more motivated than before to prove they were essential, says Booth’s Ayelet Fishbach, a social psychologist. Additionally, there were fewer distractions from the outside because of the broad shutdowns. “The world helped them stay motivated,” she says, adding that looking at such an atypical year may not tell us as much about the future as performing the same experiment in a typical year would.
Before the pandemic, workers who already knew they performed better in a remote-working lifestyle self-selected into it, if allowed. During the pandemic, shutdowns forced remote work on millions. An experiment that allowed for random selection would likely be more telling. “The work-from-home experience seems to be more positive than what people believed, but we still don’t have great data,” Fishbach says.
Adding to the less optimistic view of a work-from-home future, Booth’s Austan D. Goolsbee says that some long-term trends may challenge remote work. Since the 1980s, as the largest companies have gained market power, corporate profits have risen dramatically while the share of profits going to workers has dropped to record lows. “This divergence between productivity and pay may very well come to pass regarding time,” he told graduating Booth students at their convocation ceremony. Companies may try to claw back time from those who are remote, he says, by expecting employees to work for longer hours or during their off hours.
And author and behavioral scientist Jon Levy argues in the Boston Globe that having some people in the office and others at home runs counter to smooth organizational processes. To this, Bloom offers a potential solution: instead of letting employees pick their own remote workdays, employers should ensure all workers take remote days together and come into the office on the same days. This, he says, could help alleviate the challenges of managing a hybrid team and level the playing field, whereas a looser model could potentially hurt employees who might be more likely to choose working from home (such as mothers with young children) while elevating those who might find it easier to come into the office every day (such as single men).
Gibbs concurs, noting that companies using a hybrid model will have to find ways to make sure employees who should interact will be on campus simultaneously. “Managers may specify that the entire team meets in person every Monday morning, for example,” he says. “R&D groups may need to make sure that researchers are on campus at the same time, to spur unplanned interactions that sometimes lead to new ideas and innovations.”
Sentiments vary by location, industry, and culture. Japanese workers are reportedly still mostly opting to go to the office, even as the government promotes remote work. Among European executives, a whopping 88 percent reportedly disagree with the idea that remote work is as or more productive than working at the office.
Regardless of what research establishes in the long run about productivity, many workers are already demanding flexibility in their schedules. While only about 28 percent of US office workers were back onsite by June 2021, employees who had become used to more flexibility were demanding it remain. A May survey of 1,000 workers by Morning Consult on behalf of Bloomberg News finds that about half of millennial and Gen Z workers, and two-fifths of all workers, would consider quitting if their employers weren’t flexible about work-from-home policies. And additional research from Barrero, Bloom, and Davis finds that four in 10 Americans who currently work from home at least one day a week would look for another job if their employers told them to come back to the office full time. Additionally, most employees would look favorably upon a new job that offered the same pay as their current job along with the option to work from home two to three days a week.
The shift to remote work affects a significant slice of the US workforce. A study by Chicago Booth’s Jonathan Dingel and Brent Neiman finds that while the majority of all jobs in the US require appearing in person, more than a third can potentially be performed entirely remotely. Of these jobs, the majority—including many in engineering, computing, law, and finance—pay more than those that cannot be done at home, such as food service, construction, and building-maintenance jobs.
Barrero, Bloom, and Davis project that, postpandemic, Americans overall will work approximately 20 percent of full workdays from home, four times the pre-pandemic level. This would make remote work less an aberration than a new norm. As the pandemic has demonstrated, many workers can be both productive and get dinner started between meetings.
Works Cited
Skilled workers prefer environmentally conscious companies.
In Brazil, ESG policies boosted wages but also expanded income gaps.
Chicago Booth’s Richard Hornbeck discusses research that finds emancipation created huge economic value.
In Denmark, those who picked education benefits over disability payments got back to work within seven years, and with a 25 percent raise.
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Students are often asked to write an essay on Working From Home in their schools and colleges. And if you’re also looking for the same, we have created 100-word, 250-word, and 500-word essays on the topic.
Let’s take a look…
Introduction.
Working from home is when employees perform their job duties from their residences instead of going to an office. It’s a flexible way of working, made possible by technology.
Working from home has several advantages. It saves commuting time, provides a comfortable environment, and allows flexibility in work hours.
However, it also has challenges. It requires self-discipline, can lead to feelings of isolation, and may blur the line between work and personal life.
Thus, working from home is a mixed bag. It offers convenience but demands responsibility and good time management.
The evolution of work culture.
The advent of technology has revolutionized work culture, with remote work or ‘working from home’ emerging as a viable alternative to traditional office-based jobs. This shift is not merely a temporary response to global crises like the COVID-19 pandemic, but a long-term trend driven by the evolving needs of modern workers and businesses alike.
Working from home offers several advantages. Firstly, it eliminates commuting, saving both time and money. It also provides flexibility, allowing individuals to tailor their work schedule around personal commitments. This flexibility can lead to improved work-life balance, reducing stress and enhancing overall well-being.
However, remote work is not without its challenges. The lack of physical separation between work and personal space can blur boundaries, potentially leading to overworking. Additionally, remote work can result in feelings of isolation and disconnection from colleagues, which can impact morale and productivity.
Despite these challenges, the future of work is increasingly leaning towards remote work. Companies are recognizing the cost savings from reduced office space and increased employee satisfaction. Meanwhile, employees are seeking greater autonomy and flexibility in their work.
In conclusion, working from home represents a paradigm shift in the way we perceive work. It is not without its challenges, but its benefits for both employers and employees make it a trend that is likely to continue. As we navigate this new landscape, it will be crucial to develop strategies that maximize the benefits of remote work while mitigating its potential drawbacks.
Introduction to working from home.
The concept of working from home has gained unprecedented momentum in the past decade, especially during the recent pandemic. It’s a work model that enables employees to execute their tasks from the comfort of their homes, eliminating the need to commute to a physical office.
Previously, the notion of remote work was largely associated with freelancers or those in specific industries. However, the advent of digital technology and the internet has opened up new avenues. With the capability to share information in real-time, businesses of all sizes have begun to embrace this model. The COVID-19 pandemic further accelerated this trend, making remote work a necessity rather than a choice.
There are numerous benefits to working from home. Firstly, it offers flexibility in terms of working hours and environment, which can lead to increased productivity. It also eliminates the time and stress associated with commuting. Additionally, it can provide a better work-life balance, as employees can spend more time with their families or pursue hobbies.
Despite its advantages, working from home is not without its challenges. The lack of face-to-face interaction can lead to feelings of isolation and can potentially hinder effective communication. Moreover, the blurred lines between personal and professional life can lead to burnout. It also requires a high level of self-discipline and motivation to stay productive in a home environment.
As we move forward, it’s clear that working from home is here to stay, at least in some capacity. Companies are increasingly recognizing the benefits of a flexible work model, both in terms of productivity and employee satisfaction. However, to make it sustainable, it’s crucial to address the challenges associated with it.
In conclusion, working from home represents a significant shift in the way we perceive work. It brings with it numerous benefits, but also challenges that need to be addressed. As technology continues to evolve, it’s likely we’ll see even more tools and strategies to make remote work efficient and enjoyable.
Apart from these, you can look at all the essays by clicking here .
There are times where some people will be prevented from working in a particular company because they could not leave the house. For example, a mom of two or more kids will really find it hard to manage the time of working while taking care of the needs of her children. This is the very reason why home sourcing or work-from-home schemes are becoming really popular. In fact, it was found out that in America alone, there is a continuously growing number of Americans, some 20 million right now, who do at least some of their work at home.
We’re not just talking about telecommuters who work for companies that give them the flexibility to work from home (Brooks, 2005). We’re also talking about a new, un-tethered workforce, made of contract workers, consultants, and freelancers. Thanks to cell phones and broadband, they have flexible schedules and their homes are also their offices.
But there are a number of advantages and disadvantages when one prefers to work from home. As for the pros or the advantages, the list includes (Bostick, 2004):
Indeed, it can be summarized that those who can work this way and can afford to work this way often lead pretty comfortable lives. But there are still some negative sides to working from home. For many others, health insurance is expensive, retirement benefits non-existent, which can make life precarious (Brooks, 2005). Other disadvantages include:
There are pros and cons to every decision made. If one decides to work from home instead of the normal office job, then one has to face the disadvantages and disadvantages it may bring. But the beauty of this work from home is that it provides an additional option to aspiring workers. Now they can choose to work inside the comforts of their house or inside an office building that hired them.
Bostick, Fran. March 2004. “Several pros and cons to working from home”. Birmingham Business Journal.
Brooks, Anthony. 2005 “More Americans Choosing to Work from Home”. National Public Radio, Inc.
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Research Article
Roles Conceptualization, Investigation, Methodology, Project administration, Resources, Software, Validation, Writing – original draft, Writing – review & editing
* E-mail: [email protected]
Affiliation Institute of Psychology, ELTE Eotvos Lorand University, Budapest, Hungary
Roles Data curation, Formal analysis, Investigation, Methodology, Resources, Validation, Visualization, Writing – original draft, Writing – review & editing
Affiliations Institute of Psychology, ELTE Eotvos Lorand University, Budapest, Hungary, Doctoral School of Psychology, ELTE Eotvos Lorand University, Budapest, Hungary
Roles Conceptualization, Methodology, Supervision, Writing – review & editing
Affiliation Department of Sociology, Utrecht University, Utrecht, The Netherlands
Roles Conceptualization, Investigation, Methodology, Supervision, Validation, Writing – original draft, Writing – review & editing
The flexibility allowed by the mobilization of technology disintegrated the traditional work-life boundary for most professionals. Whether working from home is the key or impediment to academics’ efficiency and work-life balance became a daunting question for both scientists and their employers. The recent pandemic brought into focus the merits and challenges of working from home on a level of personal experience. Using a convenient sampling, we surveyed 704 academics while working from home and found that the pandemic lockdown decreased the work efficiency for almost half of the researchers but around a quarter of them were more efficient during this time compared to the time before. Based on the gathered personal experience, 70% of the researchers think that in the future they would be similarly or more efficient than before if they could spend more of their work-time at home. They indicated that in the office they are better at sharing thoughts with colleagues, keeping in touch with their team, and collecting data, whereas at home they are better at working on their manuscript, reading the literature, and analyzing their data. Taking well-being also into account, 66% of them would find it ideal to work more from home in the future than they did before the lockdown. These results draw attention to how working from home is becoming a major element of researchers’ life and that we have to learn more about its influencer factors and coping tactics in order to optimize its arrangements.
Citation: Aczel B, Kovacs M, van der Lippe T, Szaszi B (2021) Researchers working from home: Benefits and challenges. PLoS ONE 16(3): e0249127. https://doi.org/10.1371/journal.pone.0249127
Editor: Johnson Chun-Sing Cheung, The University of Hong Kong, HONG KONG
Received: September 24, 2020; Accepted: March 11, 2021; Published: March 25, 2021
Copyright: © 2021 Aczel et al. This is an open access article distributed under the terms of the Creative Commons Attribution License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Data Availability: All research materials, the collected raw and processed anonymous data, just as well the code for data management and statistical analyses are publicly shared on the OSF page of the project: OSF: https://osf.io/v97fy/ .
Funding: TVL's contribution is part of the research program Sustainable Cooperation – Roadmaps to Resilient Societies (SCOOP). She is grateful to the Netherlands Organization for Scientific Research (NWO) and the Dutch Ministry of Education, Culture and Science (OCW) for their support in the context of its 2017 Gravitation Program (grant number 024.003.025).
Competing interests: The authors have declared that no competing interests exist.
Fleeing from the Great Plague that reached Cambridge in 1665, Newton retreated to his countryside home where he continued working for the next year and a half. During this time, he developed his theories on calculus, optics, and the law of gravitation—fundamentally changing the path of science for centuries. Newton himself described this period as the most productive time of his life [ 1 ]. Is working from home indeed the key to efficiency for scientists also in modern times? A solution for working without disturbance by colleagues and being able to manage a work-life balance? What personal and professional factors influence the relation between productivity and working from home? These are the main questions that the present paper aims to tackle. The Covid-19 pandemic provides a unique opportunity to analyze the implications of working from home in great detail.
Working away from the traditional office is increasingly an option in today’s world. The phenomenon has been studied under numerous, partially overlapping terms, such as telecommuting, telework, virtual office, remote work, location independent working, home office. In this paper, we will use ‘working from home’ (WFH), a term that typically covers working from any location other than the dedicated area provided by the employer.
The practice of WFH and its effect on job efficiency and well-being are reasonably well explored outside of academia [ 2 , 3 ]. Internet access and the increase of personal IT infrastructure made WFH a growing trend throughout the last decades [ 4 ]. In 2015, over 12% of EU workers [ 5 ] and near one-quarter of US employees [ 6 ] worked at least partly from home. A recent survey conducted among 27,500 millennials and Gen Z-s indicated that their majority would like to work remotely more frequently [ 7 ]. The literature suggests that people working from home need flexibility for different reasons. Home-working is a typical solution for those who need to look after dependent children [ 8 ] but many employees just seek a better work-life balance [ 7 ] and the comfort of an alternative work environment [ 9 ].
Non-academic areas report work-efficiency benefits for WFH but they also show some downsides of this arrangement. A good example is the broad-scale experiment in which call center employees were randomly assigned to work from home or in the office for nine months [ 10 ]. A 13% work performance increase was found in the working from home group. These workers also reported improved work satisfaction. Still, after the experiment, 50% of them preferred to go back to the office mainly because of feeling isolated at home.
Home-working has several straightforward positive aspects, such as not having to commute, easier management of household responsibilities [ 11 ] and family demands [ 12 ], along with increased autonomy over time use [ 13 , 14 ], and fewer interruptions [ 15 , 16 ]. Personal comfort is often listed as an advantage of the home environment [e.g., 15 ], though setting up a home office comes with physical and infrastructural demands [ 17 ]. People working from home consistently report greater job motivation and satisfaction [ 4 , 11 , 18 , 19 ] which is probably due to the greater work-related control and work-life flexibility [ 20 ]. A longitudinal nationally representative sample of 30,000 households in the UK revealed that homeworking is positively related with leisure time satisfaction [ 21 ], suggesting that people working from home can allocate more time for leisure activities.
Often-mentioned negative aspects of WFH include being disconnected from co-workers, experiencing isolation due to the physical and social distance to team members [ 22 , 23 ]. Also, home-working employees reported more difficulties with switching off and they worked beyond their formal working hours [ 4 ]. Working from home is especially difficult for those with small children [ 24 ], but intrusion from other family members, neighbours, and friends were also found to be major challenges of WFH [e.g., 17 ]. Moreover, being away from the office may also create a lack of visibility and increases teleworkers’ fear that being out of sight limits opportunities for promotion, rewards, and positive performance reviews [ 25 ].
Importantly, increased freedom imposes higher demands on workers to control not just the environment, but themselves too. WFH comes with the need to develop work-life boundary control tactics [ 26 ] and to be skilled at self-discipline, self-motivation, and good time management [ 27 ]. Increased flexibility can easily lead to multitasking and work-family role blurring [ 28 ]. Table 1 provides non-comprehensive lists of mostly positive and mostly negative consequences of WFH, based on the literature reviewed here.
https://doi.org/10.1371/journal.pone.0249127.t001
Compared to the private sector, our knowledge is scarce about how academics experience working from home. Researchers in higher education institutes work in very similar arrangements. Typically, they are expected to personally attend their workplace, if not for teaching or supervision, then for meetings or to confer with colleagues. In the remaining worktime, they work in their lab or, if allowed, they may choose to do some of their tasks remotely. Along with the benefits on productivity when working from home, academics have already experienced some of its drawbacks at the start of the popularity of personal computers. As Snizek observed in the ‘80s, “(f)aculty who work long hours at home using their microcomputers indicate feelings of isolation and often lament the loss of collegial feedback and reinforcement” [page 622, 29 ].
Until now, the academics whose WFH experience had been given attention were mostly those participating in online distance education [e.g., 30 , 31 ]. They experienced increased autonomy, flexibility in workday schedule, the elimination of unwanted distractions [ 32 ], along with high levels of work productivity and satisfaction [ 33 ], but they also observed inadequate communication and the lack of opportunities for skill development [ 34 ]. The Covid-19 pandemic provided an opportunity to study the WFH experience of a greater spectrum of academics, since at one point most of them had to do all their work from home.
We have only fragmented knowledge about the moderators of WFH success. We know that control over time is limited by the domestic tasks one has while working from home. The view that women’s work is more influenced by family obligations than men’s is consistently shown in the literature [e.g., 35 – 37 ]. Sullivan and Lewis [ 38 ] argued that women who work from home are able to fulfil their domestic role better and manage their family duties more to their satisfaction, but that comes at the expense of higher perceived work–family conflict [see also 39 ]. Not surprisingly, during the COVID-19 pandemic, female scientists suffered a greater disruption than men in their academic productivity and time spent on research, most likely due to demands of childcare [ 40 , 41 ].
In summary, until recently, the effect of WFH on academics’ life and productivity received limited attention. However, during the recent pandemic lockdown, scientists, on an unprecedented scale, had to find solutions to continue their research from home. The situation unavoidably brought into focus the merits and challenges of WFH on a level of personal experience. Institutions were compelled to support WFH arrangements by adequate regulations, services, and infrastructure. Some researchers and institutions might have found benefits in the new arrangements and may wish to continue WFH in some form; for others WFH brought disproportionately larger challenges. The present study aims to facilitate the systematic exploration and support of researchers’ efficiency and work-life balance when working from home.
Our study procedure and analysis plan were preregistered at https://osf.io/jg5bz (all deviations from the plan are listed in S1 File ). The survey included questions on research work efficiency, work-life balance, demographics, professional and personal background information. The study protocol has been approved by the Institutional Review Board from Eotvos Lorand University, Hungary (approval number: 2020/131). The Transparency Report of the study, the complete text of the questionnaire items and the instructions are shared at our OSF repository: https://osf.io/v97fy/ .
As the objective of this study was to gain insight about researchers’ experience of WFH, we aimed to increase the size and diversity of our sample rather than ascertaining the representativeness of our sample. Therefore, we distributed our online survey link among researchers in professional newsletters, university mailing lists, on social media, and by sending group-emails to authors (additional details about sampling are in S1 File ). As a result of the nature of our sampling strategy, it is not known how many researchers have seen our participation request. Additionally, we did not collect the country of residence of the respondents. Responses analyzed in this study were collected between 2020-04-24 and 2020-07-13. Overall, 858 individuals started the survey and 154 were excluded because they did not continue the survey beyond the first question. As a result, 704 respondents were included in the analysis.
We sent the questionnaire individually to each of the respondents through the Qualtrics Mailer service. Written informed consent and access to the preregistration of the research was provided to every respondent before starting the survey. Then, respondents who agreed to participate in the study could fill out the questionnaire. To encourage participation, we offered that upon completion they can enter a lottery to win a 100 USD voucher.
This is a general description of the survey items. The full survey with the display logic and exact phrasing of the items is transported from Qualtrics and uploaded to the projects’ OSF page: https://osf.io/8ze2g/ .
The respondents were asked to compare the efficiency of their research work during the lockdown to their work before the lockdown. They were also asked to use their present and previous experience to indicate whether working more from home in the future would change the efficiency of their research work compared to the time before the lockdown. For both questions, they could choose among three options: “less efficient”; “more efficient”, and “similarly efficient”.
Participants were asked to compare working from home to working from the office. For this question they could indicate their preference on a 7-point dimension (1: At home; 7: In the office), along 15 efficiency or well-being related aspects of research work (e.g., working on the manuscript, maintaining work-life balance). These aspects were collected in a pilot study conducted with 55 researchers who were asked to indicate in free text responses the areas in which their work benefits/suffers when working from home. More details of the pilot study are provided in S1 File .
To study the actual and ideal time spent working from home, researcher were asked to indicate on a 0–100% scale (1) what percentage of their work time they spent working from home before the pandemic and (2) how much would be ideal for them working from home in the future concerning both research efficiency and work-life balance.
With simple Yes/No options, we asked the respondents to indicate whether they think that working more from home would be feasible considering all their other duties (education, administration, etc.) and the given circumstances at home (infrastructure, level of disturbance).
Background questions were asked by providing preset lists concerning their academic position (e.g., full professor), area of research (e.g., social sciences), type of workplace (e.g., purely research institute), gender, age group, living situation (e.g., single-parent with non-adult child(ren)), and the age and the number of their children.
The respondents were also asked to select one of the offered options to indicate: whether or not they worked more from home during the coronavirus lockdown than before; whether it is possible for them to collect data remotely; whether they have education duties at work; if their research requires intensive team-work; whether their home office is fully equipped; whether their partner was also working from home during the pandemic; how far their office is from home; whether they had to do home-schooling during the pandemic; whether there was someone else looking after their child(ren) during their work from home in lockdown. When the question did not apply to them, they could select the ‘NA’ option as well.
All the data preprocessing and analyses were conducted in R [ 42 ], with the use of the tidyverse packages [ 43 ]. Before the analysis of the survey responses, we read all the free-text comments to ascertain that they do not contain personal information and they are in line with the respondent’s answers. We found that for 5 items the respondents’ comments contradicted their survey choices (e.g., whether they have children), therefore, we excluded the responses of the corresponding items from further analyses (see S1 File ). Following the preregistration, we only conducted descriptive statistics of the survey results.
The summary of the key demographic information of the 704 complete responses is presented in Table 2 . A full summary of all the collected background information of the respondents are available in S1 File .
https://doi.org/10.1371/journal.pone.0249127.t002
The results showed that 94% (n = 662) of the surveyed researchers worked more from home during the COVID-19 lockdown compared to the time before. Of these researchers, 47% found that due to working more from home their research became, in general, less efficient, 23% found it more efficient, and 30% found no difference compared to working before the lockdown. Within this database, we also explored the effect of the lockdown on the efficiency of people living with children (n = 290). Here, we found that 58% of them experienced that due to working more from home their research became, in general, less efficient, 20% found it more efficient, and 22% found no difference compared to working before the lockdown. Of those researchers who live with children, we found that 71% of the 21 single parents and 57% of the 269 partnered parents found working less efficient when working from home compared to the time before the lockdown.
When asking about how working more from home would affect the efficiency of their research after the lockdown, of those who have not already been working from home full time (n = 684), 29% assumed that it could make their research, in general, less efficient, 29% said that it would be more efficient, and 41% assumed no difference compared to the time before the lockdown ( Fig 1 ).
https://doi.org/10.1371/journal.pone.0249127.g001
Focusing on the efficiency of the subgroup of people who live with children (n = 295), we found that for 32% their research work would be less efficient, for 30% it would be no different, and for 38% it would be more efficient to work from home after the lockdown, compared to the time before the lockdown.
When comparing working from home to working in the office in general, people found that they can better achieve certain aspects of the research in one place than the other. They indicated that in the office they are better at sharing thoughts with colleagues, keeping in touch with their team, and collecting data, whereas at home they are better at working on their manuscript, reading the literature, and analyzing their data ( Fig 2 ).
The bars represent response averages of the given aspects.
https://doi.org/10.1371/journal.pone.0249127.g002
We also asked the researchers how much of their work time they spent working from home in the past, and how much it would be ideal for them to work from home in the future concerning both research efficiency and well-being. Fig 3 shows the distribution of percentages of time working from home in the past and in an ideal future. Comparing these values for each researcher, we found that 66% of them want to work more from home in the future than they did before the lockdown, whereas 16% of them want to work less from home, and 18% of them want to spend the same percentage of their work time at home in the future as before. (These latter calculations were not preregistered).
https://doi.org/10.1371/journal.pone.0249127.g003
Taken all their other duties (education, administration, etc.) and provided circumstances at home (infrastructure, level of disturbance), of researchers who would like to work more from home in the future (n = 461), 86% think that it would be possible to do so. Even among those who have teaching duties at work (n = 376), 84% think that more working from home would be ideal and possible.
Researchers’ work and life have radically changed in recent times. The flexibility allowed by the mobilization of technology and the continuous access to the internet disintegrated the traditional work-life boundary. Where, when, and how we work depends more and more on our own arrangements. The recent pandemic only highlighted an already existing task: researchers’ worklife has to be redefined. The key challenge in a new work-life model is to find strategies to balance the demands of work and personal life. As a first step, the present paper explored how working from home affects researchers’ efficiency and well-being.
Our results showed that while the pandemic-related lockdown decreased the work efficiency for almost half of the researchers (47%), around a quarter (23%) of them experienced that they were more efficient during this time compared to the time before. Based on personal experience, 70% of the researchers think that after the lockdown they would be similarly (41%) or more efficient (29%) than before if they could spend more of their work-time at home. The remaining 30% thought that after the lockdown their work efficiency would decrease if they worked from home, which is noticeably lower than the 47% who claimed the same for the lockdown period. From these values we speculate that some of the obstacles of their work efficiency were specific to the pandemic lockdown. Such obstacles could have been the need to learn new methods to teach online [ 44 ] or the trouble adapting to the new lifestyle [ 45 ]. Furthermore, we found that working from the office and working from home support different aspects of research. Not surprisingly, activities that involve colleagues or team members are better bound to the office, but tasks that need focused attention, such as working on the manuscript or analyzing the data are better achieved from home.
A central motivation of our study was to explore what proportion of their worktime researchers would find ideal to work from home, concerning both research efficiency and work-life balance. Two thirds of the researchers indicated that it would be better to work more from home in the future. It seemed that sharing work somewhat equally between the two venues is the most preferred arrangement. A great majority (86%) of those who would like to work more from home in the future, think that it would be possible to do so. As a conclusion, both the work and non-work life of researchers would take benefits should more WFH be allowed and neither workplace duties, nor their domestic circumstances are limits of such a change. That researchers have a preference to work more from home, might be due to the fact that they are more and more pressured by their work. Finishing manuscripts, and reading literature is easier to find time for when working from home.
A main message of the results of our present survey is that although almost half of the respondents reported reduced work efficiency during the lockdown, the majority of them would prefer the current remote work setting to some extent in the future. It is important to stress, however, that working from home is not equally advantageous for researchers. Several external and personal factors must play a role in researchers’ work efficiency and work-life balance. In this analysis, we concentrated only on family status, but further dedicated studies will be required to gain a deeper understanding of the complex interaction of professional, institutional, personal, and domestic factors in this matter. While our study could only initiate the exploration of academics’ WFH benefits and challenges, we can already discuss a few relevant aspects regarding the work-life interface.
Our data show that researchers who live with dependent children can exploit the advantages of working from home less than those who do not have childcare duties, irrespective of the pandemic lockdown. Looking after children is clearly a main source of people’s task overload and, as a result, work-family conflict [ 46 , 47 ]. As an implication, employers should pay special respect to employees’ childcare situations when defining work arrangements. It should be clear, however, that other caring responsibilities should also be respected such as looking after elderly or disabled relatives [ 48 ]. Furthermore, to avoid equating non-work life with family-life, a broader diversity of life circumstances, such as those who live alone, should be taken into consideration [ 49 ].
It seems likely that after the pandemic significantly more work will be supplied from home [ 50 ]. The more of the researchers’ work will be done from home in the future, the greater the challenge will grow to integrate their work and non-work life. The extensive research on work-life conflict, should help us examine the issue and to develop coping strategies applicable for academics’ life. The Boundary Theory [ 26 , 51 , 52 ] proved to be a useful framework to understand the work-home interface. According to this theory, individuals utilize different tactics to create and maintain an ideal level of work-home segmentation. These boundaries often serve as “mental fences” to simplify the environment into domains, such as work or home, to help us attend our roles, such as being an employee or a parent. These boundaries are more or less permeable, depending on how much the individual attending one role can be influenced by another role. Individuals differ in the degree to which they prefer and are able to segment their roles, but each boundary crossing requires a cognitive “leap” between these categories [ 53 ]. The source of conflict is the demands of the different roles and responsibilities competing for one’s physical and mental resources. Working from home can easily blur the boundary between work and non-work domains. The conflict caused by the intrusion of the home world to one’s work time, just as well the intrusion of work tasks to one’s personal life are definite sources of weakened ability to concentrate on one’s tasks [ 54 ], exhaustion [ 55 ], and negative job satisfaction [ 56 ].
What can researchers do to mitigate this challenge? Various tactics have been identified for controlling one’s borders between work and non-work. One can separate the two domains by temporal, physical, behavioral, and communicative segmentation [ 26 ]. Professionals often have preferences and self-developed tactics for boundary management. People who prefer tighter boundary management apply strong segmentation between work and home [ 57 , 58 ]. For instance, they don’t do domestic tasks in worktime (temporal segmentation), close their door when working from home (physical segmentation), don’t read work emails at weekends (behavioral segmentation), or negotiate strict boundary rules with family members (communicative segmentation). People on the other on one side of the segmentation-integration continuum, might not mind, or cannot avoid, ad-hoc boundary-crossings and integrate the two domains by letting private space and time be mixed with their work.
Researchers, just like other workers, need to develop new arrangements and skills to cope with the disintegration of the traditional work-life boundaries. To know how research and education institutes could best support this change would require a comprehensive exploration of the factors in researchers’ WFH life. There is probably no one-size-fits-all approach to promote employees’ efficiency and well-being. Life circumstances often limit how much control people can have over their work-life boundaries when working from home [ 59 ]. Our results strongly indicate that some can boost work efficiency and wellbeing when working from home, others need external solutions, such as the office, to provide boundaries between their life domains. Until we gain comprehensive insight about the topic, individuals are probably the best judges of their own situation and of what arrangements may be beneficial for them in different times [ 60 ]. The more autonomy the employers provide to researchers in distributing their work between the office and home (while not lowering their expectations), the more they let them optimize this arrangement to their circumstances.
Our study has several limitations: to investigate how factors such as research domain, seniority, or geographic location contribute to WFH efficiency and well-being would have needed a much greater sample. Moreover, the country of residence of the respondents was not collected in our survey and this factor could potentially alter the perception of WFH due to differing social and infrastructural factors. Whereas the world-wide lockdown has provided a general experience to WFH to academics, the special circumstances just as well biased their judgment of the arrangement. With this exploratory research, we could only scratch the surface of the topic, the reader can probably generate a number of testable hypotheses that would be relevant to the topic but we could not analyze in this exploration.
Newton working in lockdown became the idealized image of the home-working scientist. Unquestionably, he was a genius, but his success probably needed a fortunate work-life boundary. Should he had noisy neighbours, or taunting domestic duties, he might have achieved much less while working from home. With this paper, we aim to draw attention to how WFH is becoming a major element of researchers’ life and that we have to be prepared for this change. We hope that personal experience or the topic’s relevance to the future of science will invite researchers to continue this work.
https://doi.org/10.1371/journal.pone.0249127.s001
We would like to thank Szonja Horvath, Matyas Sarudi, and Zsuzsa Szekely for their help with reviewing the free text responses.
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Productivity: working from home vs. working in an office, work-life balance and distractions, communication and collaboration, health and well-being, personal and professional life.
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Working From Home Essays
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Many employers are now offering their employees the option to work from home. As a result, employees will have much more flexible working hours in the future. Is this a positive or negative development? It is well known that many employers are offering their employees to work from home. Due to this, workers will have more flexibility and changes in working hours as well as the way of working, in upcoming days. This option is having both pros and cons. Let us discuss the same in the following essay. Firstly, it is widely accepted that working from home will give opportunity to the employees to balance work and life equally. For instance, employees can save travel time and that helps to spend more time with their family. And also, as per the experimental research, maintaining a good work-life balance will positively affects the employee's productivity. Secondly, the work from home option is having the negative side too. Employees without the proper work setup like, internet connection and separate work place, might give low result comparing to office workers. To illustrate this, in office, employee's will be given a good work environment and infrastructure. But, in home, most of the employees will never get those opportunities which will negatively affect the employee's outcome. On the other hand, it will also affect the company's confidentiality, because in home with unsecured internet connection it is very difficult to protect the company's important informations, which is a major threat to the company. In colclusion, in spite of the fact that work from home is having many positive outcomes, it is also having more negative effects in terms of unfavorable work environment, facilities and security threats. The disadvantages are outweigh the advantages so, I am convinced that working in office is the best way than operation from home.
by Francesca (VietNam)
Around the world, many adults are working from home, and more children are beginning to study from home because technology has become cheaper and more accessible. Do you think this is a positive or negative development? Can't dispute the fact that in today's world, the International Networking has enabled everyone to a more active environment, and by everyone I mean literally everyone from all works of life, from the young to the elderly. And globally, grownups are starting bring work from the office to home, children are studying from home via diverse online teaching platforms, one particular reason for this is that technology is inexpensive and easy to approach. In my opinion, this is a positive development because working or studying from home save us from a great deal of harassment. On one hand, utilizing the power of technology to create a professional workplace at home, or an effective study environment is the ultimate as It benefits us a lot. Imagine having to wake up at 6am to get ready for work everyday and wasting a ton of time to get to the workplace. With the help of technology, we can just open the devices and start working instantly right at home. This helps saving your time and also teaching you an independent lifestyle, training you to be proactive and disciplined. On the other hand, study or work at home can be struggling. Since we can have access to many things hand in hand with the studying or working time, we can easily lose concentration on what we are supposed to be working on. For example, while studying at home, you will get exhausted sometimes so you want to take a little break and that might leave you sleeping during online class. In conclusion, working or studying from home has both positive and detrimental aspects, but the positive one seems to prevail. That working or studying from home saves not only our energy but also our precious time, moreover, It teaches you to be a disciplined and independent person.
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When I’m stressed during work, I sit on the floor and do some belly breathing or throw on some music for a kitchen dance party where the VIPs are just me and my dog, Joy. I work from home for a technology marketing agency , so I can use these stress-relieving strategies as needed without distracting anyone.
Until recently, the idea of working from home was firmly in “must be nice” territory for most employees—the stuff of wistful conversations during post-work happy hours. The Pew Research Center found that before the COVID-19 pandemic, only 20% of people whose work could be done remotely were working from home most or all of the time.
Since then, the workplace has undergone a seismic shift. Global lockdowns forced all but essential workers to adopt remote work almost overnight. People scrambled to set up home offices and adjust to back-to-back virtual meetings and online collaboration.
As of February 2022, nearly 60% of U.S. workers with jobs that can be done remotely are working from home all or most of the time, according to Pew . And in a Muse user survey conducted that same month, 80.8% of the 4,681 respondents said they’d like to work from home full or part time going forward (with users under 25 being the most likely to say they’d prefer full-time in-office work).
Still, the reality of a 30-second commute from bedroom to home office (or dining room table) is more complex than the fantasy. There are significant advantages to working from home for many, but there are disadvantages and challenges too. Let’s look at the pros and cons of WFH so you can determine where you’ll flourish the most.
If these advantages spark excitement or “I could get used to that” thoughts, WFH may be a good fit for you. But keep your circumstances in mind—remote work isn’t ideal for everyone.
With remote work, “I can sleep in a little later. I can get up and make sure the kids are moving along and I can go to the gym every morning,” says Heather Bostwick, VP of Marketing and Analytics at Education Dynamics , a higher education enrollment growth agency. Before the pandemic, remote work wasn’t an option for her; now her company is fully WFH and only maintains office space for monthly meetings.
So Bostwick can take care of the ceaseless laundry pileup that comes with kids during her workday. “I used to have six to eight loads of laundry to do on the weekend and then I’d be exhausted going to work the next week,” she says.
Flexibility shoots to the top of the pros list for me too. I can use my breaks to get dishes out of the way or cut veggies for dinner, which gives me more time to spend with my husband and the kids in the evening.
Some remote jobs may also come with flexible hours, which allow you even more control over when you get your work done in addition to where . This depends on your job and employer, but for me, WFH means I can take an hour or two away from my computer to go to the dentist or pop to the store during business hours. When my kids were younger, WFH meant I could make school events without much scheduling fuss, or easily pick up a sick kid from school with just a quick message to my boss.
My mom has also reached the age where she needs help managing day-to-day activities. I’m grateful for the time with her and for my siblings who share in the challenges and joys of caring for an elderly parent, but the stress of being in the sandwich generation is intense. Remote work helps me cope. I can take a break to meditate, exercise, or go for a walk. I can take a half day (rather than use a full day of PTO) to take her to a doctor’s appointment. Going into an office every day would have made this phase of life overwhelming—if not impossible to sustain.
Your daily commute can compound or increase your stress levels as you deal with factors beyond your control, such as rude passengers, vehicle breakdowns, and traffic jams. A longer commute can also reduce job satisfaction and worsen your mental health. For many, a commute can be more stressful than the job itself. And if something goes wrong, that can make you late to work.
Plus, even when things go perfectly, even a relatively short commute of 20 minutes will take 40 minutes out of your day—that’s more than three hours a week. If your commute is longer, it’s easy to see how the lost time can add up. Working from home gives you back that time to use how you want. You could squeeze in more work—but I want better for you. We all need a break, so take that extra time to call a friend, play with your pet, hang with your family, or go out to your favorite spot for dinner.
A pre-pandemic experiment conducted with the employees of a Chinese travel agency showed that a group randomly selected to WFH showed a productivity increase of 13%—which was attributed to a quieter work environment and more minutes worked per shift. And a 2021 survey of remote workers found that 6 in 10 reported they’re more productive working from home than they expected to be because they don’t have the commute and may be getting a better night’s sleep. At home, workers also gain back time lost to in-office distractions and interruptions, such as:
That’s not to say that there are no distractions that come with remote work, of course, but for many people, the in-office ones are more disruptive to their productivity.
You’re also able to match your breaks to your natural peaks and dips in focus. “Working from home allows you better control over managing your energy,” says Rachel Wallins, founder of Accelerate Talent Management and a productivity and leadership expert.
If you usually hit an afternoon lull at 2 PM, for example, you can take a quick power nap or go for a walk to refresh yourself for the remainder of the workday. At an office, you might feel you need to ‘power through’ like your coworkers, but taking these micro breaks can increase work engagement and productivity.
“I don’t miss pants. I don’t miss jeans. I certainly don’t miss underwire bras. Those are never coming back into my world. Never. Nope. Uh-uh.” says Bostwick, who is now a sports bra aficionado. Day-to-day comfort is personal, but working from home gives you choices beyond business or business-casual looks—especially on days that are light on virtual meetings.
Many people with disabilities, such as chronic back pain or mental illness, can also benefit from WFH gear and settings personalized to meet their needs. An employee with chronic joint pain, for example, may feel more comfortable in their ergonomic home desk chair. A worker with seasonal affective disorder (SAD), can position their desk near a window to get more sunlight. Someone who moves or fidgets often through the day can do so without worrying about distracting others.
For me, greater comfort means shifting back and forth between my desk and a portable standing desk, as well as working on the comfy couch in the living room with my dog in my lap. Among work perks , that’s priceless if you ask me.
According to a 2021 survey by Bankrate, 57% of workers said remote work had a positive impact on their finances. For example, I always spent a lot on lattes and lunches when I left the house for work, so I’m saving for sure now that I make my own.
Of course, individual spending will vary, but here’s where you might save:
On the flip side, you’re home more often which may mean using more power than you would if you were at the office, for instance, or buying yourself some home-office furniture—like a comfortable chair or desk. If you work from home, ask your employer if they offer any reimbursements to offset one-time purchases like that furniture or recurring expenses like the costs of increased electricity bills or the need to pay for a higher-speed internet package.
Approximately 5 million workers moved between 2020 and 2022 because remote work made it possible. No longer connected with a physical office, many fully remote employees could keep their jobs and move closer to family, to a dream location, or to an area with a lower cost of living . (Maybe all three!) Just keep in mind that in some cases—like employers that want you to attend in-person meetings once a week—changing locations may not be ideal. You should also make sure to check that your organization can legally employ someone based in the state or country you’re looking to move to.
At an office, you can add some pizzazz to your cubicle with plants and family pictures and knick knacks—to a point. But in a home office, you can make the space truly your own and ensure it sparks joy for your workday. Go minimalist. Go midcentury. Go steampunk if that’s your style! You can also curate your optimal work environment. Set the thermostat just the way you like it. Choose your favorite music and set the volume to “nightclub” if that helps motivate you. Work in your favorite oversized chair with your legs over the arm. When your surroundings match your work preferences, you’ll be able to get more done.
With no commute, you contribute fewer greenhouse gasses to the atmosphere. At home, you can have more control over the environmental impact of your office. Turn off most of the lights in your home, use surge protectors, and set your office equipment to power-save mode. There are also federal and state incentives to improve the energy efficiency of your home.
Remote work is not, however, the slam dunk for sustainability you might think. Researchers have found sustainability is not an automatic byproduct of WFH—but it can be an intentional one.
WFH policies can open up more work opportunities to people with barriers to working in an office environment. Remote work can increase job possibilities and improve job satisfaction for:
Now let’s look at the not-so-awesome aspects of WFH. Many of these may be manageable with some mindset and habit shifts, but be honest with yourself about where you work best—so you make the call that’s right for you.
The boundaries between your job and your life can become blurred when you work from home. According to research from NordLayer , remote employees in the U.S., the U.K., and Canada put in an average of two extra hours of work per day in the first year of the COVID-19 pandemic. As you may know firsthand, when work expands and seeps into your free time like this, it can throw off your work-life balance and accelerate burnout .
Working from home means work and life are woven together, Wallins says. But you can use your time wisely and establish boundaries throughout your day to lessen the effects. She recommends:
Loneliness and collaboration challenges were the biggest struggles for remote employees, according to a 2020 report by social media company Buffer. But while isolation from your coworkers may persist if you work from home after the COVID-19 pandemic , you’re not nearly as restricted as you were in the early days of lockdown.
So you’ll have opportunities to counter the impact of isolation by:
Read More: Yes, You Can Still Make Friends at Work If You’re Remote. Here’s How.
In a hybrid work environment, there can be bias against those who go fully remote. For instance, your bosses may not notice and appreciate your accomplishments as much or you may not be pulled into meetings that impact your work. You also miss out on spontaneous chats that can deepen workplace relationships, build trust, and lead to promotions.
How can you counter this? If you’re job hunting, ask companies about how the team communicates, how performance is evaluated and recognized, and what strategies or policies are in place to ensure all workers, including remote employees, have opportunities to advance. They should welcome the questions and have clear answers for you about their efforts. If you think remote workers get passed over for opportunities at your current company, you can raise your concerns, share the research, and advocate for more conscious inclusion of WFH employees with your manager, HR, or a trusted higher up.
“We’re on FaceTime and Zoom every day, but you can’t have the same quick side conversations on a video call,” Bostwick says. In her experience, these impromptu interactions often generated the most creative ideas and problem-solving , and she noticed a loss of productive collaboration when her company first went remote.
To compensate, her company now schedules a full in-office day once a month for face-to-face meetings, brainstorming, and team building . “We had an in-person meeting and a colleague had a brilliant suggestion and within an hour we did a reorganization,” Bostwick says. “That would not have happened within an hour if we were all at home.”
Still, Bostwick says her colleagues are adjusting remote collaboration and creating a remote team culture . As they learn what works (e.g., one-on-one calls), they build on that. When they see what slows them down (e.g., back-to-back-to-back meetings), they adjust.
What do you need more of to be creative at work? Perhaps it’s occasional in-person meetings with your team, if that’s feasible. Perhaps it’s one-on-one online meetings every few days. What do you need less of to do your best work? Possibly back-to-back meetings or meetings without a clear objective. Make a list and consider talking with your manager to try to build a better remote collaboration strategy.
You’re on the last episode of your favorite streaming show. The living room needs tidying. Your spouse also works from home and you’d prefer to talk with them than respond to the 37 new emails in your inbox. You’re not surrounded by these pulls on your attention at an office. (Though there are other distractions to be sure, such as the loud phone talker or the chatty coworker.) There’s also less oversight—if that helps you stay on track in the office.
Wallins suggests consciously enjoying those temptations in small doses (say 10 to 20 minutes) and without guilt. That way you’ll keep them in check. She also recommends creating tiny rituals or events to carry you through the days and weeks so your structure doesn’t exclusively come from meetings and deadlines, which can be demotivating. Enjoyable, at-home rituals could be as simple as walking the dog, doing 10 minutes of yoga, or scheduling a lunch every Thursday with a local friend who also works from home.
“Replicate that trip you used to take with a colleague to the coffee shop at home,” Wallins says, “See people. Sit outside in the sun.”
WFH is here to stay and provides new levels of work-life balance and flexibility for more people. But the pros for some people are cons for others, and vice versa. If you imagine your ideal work environment and pursue (or advocate for) conditions that come closest—you’ll set yourself up for success no matter where you work.
Some say that it would be better if the majority of employees worked from home instead of traveling to a workplace every day. Do you think the advantages of working from home outweigh the disadvantages?
Office has no longer been the only work place since many people are considering working from home. Some may argue the majority of employees should change their work place from office to home. In my opinion, the benefits of working from home can surely surpass the drawbacks due to the following reasons:
Office has no longer been the only work place since many people are considering working from home. Some may argue the majority of employees should change their work place from office to home. In my opinion, the benefits of working from home can surely surpass offset the drawbacks due to the following reasons: various reasons.
The first sentence is not accurate. It implies that people did not work from home in the past; however, throughout history, many people did work from home, for example, the classical novelists and artists.
“ Can surely ” is an informal expression and does not contribute anything to the preciseness of your writing.
The correct verb to follow the word “benefit” is not “ to surpass ”, but rather “ to offset ”, “ to outweigh ”, or “ to exceed ”.
Do not end your sentence with a colon ( “:” ), unless you want to provide a list of items immediately after that.
Working from home is a lot more comfortable for lots of people. Employees can save a great deal of time and money since they do not have to travel so often, which means people will have more time for work and for themselves, too. Less travelling will also help reduce traffice traffic jam congestion and pollutants to our environment environmental pollution . Besides, working at home does not mean staying inside all day long, people can choose to work in their garden or backyard, wherever makes them feel convenient to work. Moreover, employees are under less stresses stress since they get to decide when to work and when to take rest with a flexible working schedule . These things will help giving out better perfomance to tasks.
Words like “comfortable”, or “convenient” are too generic to use in an IELTS writing context. Generally, it’s better to use other words.
Lengthy phrases like “a great deal of time and money” (7 words) are considered as informal and ambiguous. Try to use shorter expressions, for example “time-saving and cost-efficient” (3 words only).
In a formal context, “ traffic congestion ” is more preferrable than “ traffic jam ”. When being alone, the word “ jam ” can be understood as a type of food. It’s always better to use a word that only has one meaning, regardless of the context.
The third sentence in this body paragraph is an example of poor cohesion. “ Traffic jam ” is not parallel to “ pollutants to our environment ”. “ Traffic jam ” is a condition (abstract), not a physical material (touchable by human) like “ pollutants ”. Therefore, you need to use another condition that is parallel to “ traffic jam ” (“ environmental pollution ”)
The fourth sentence (“ Besides, working at… ”) should be placed in the second body paragraph. The author is tailoring his ideas by providing the advantages of working from home in the first body paragraph, then listing the disadvantages in the second body paragraph while attacking those disadvantages notion at the same time. This kind of idea (“ to play the devil’s advocate ”) is good, but the execution isn’t. Insufficient coherence like this will hamper your score in Coherence & Cohesion criterion.
“Stress” as in “psychological stress” is an uncountable noun.
Try to improve the conciseness of your essay by rewritting a sentence clause (S+V) into a noun phrase. For example, “ since they get to decide when to work and when to take rest ” can be shorten into “ with a flexible working schedule ”.
The last sentence is redundant and ungrammatical.
To be fair, There are still some disadvantages that home-working could bring of teleworking . For instance, working from personal space will reduce direct face-to-face interactions among colleagues. But However, the problem is solved thanks to the Internet. As for now, people from around the globe can easily contact and work with others from distances. Another drawback is that some people may get distracted from work by external factors. This situation requires employees to be highly awared awarded of what they should and should not do for their paid jobs.
The accurate way to describe the act of working from home is not “ home-working ”, but rather “ teleworking ” or “ telecommuting ”. The author has miss his chance to improve the Lexical Resource score.
Generally, in a writing context, do not start your sentence with a short subordinate conjuction (“ and ”, “ or ”, “ but ”, “ for ”).
The third sentence in this paragraph is very unclear, especially when the followed sentence does not provide a good explanation. The author has to elaborate more on the Internet’s merits (social softwares such as “ instant messaging ”, “ collaborative software ”, etc)
The author has failed to provide a counter-argument for the notion of “ people may get distracted from work by external factors ”. Not to mentions he does not elaborate what is the “ external factors ”. Again, weak cohesion.
Do not simply stating “ this ” as a sentence subject. This type of grammatical mistake is called “unclear antecedent”, or “unclear aphoric noun”, and should be avoid by extending the subject with a word like “ condition ”, “ situation ”, “ issue ”, etc.
In conclusion, working from home should be encouraged because the advantages overcome the disadvantages.
The conclusion is coherent with the introduction and the two body paragraphs. Though, it is a little bit too short.
(Words: 261)
Overall: 6.0
Task Response: 6
✓ addresses all parts of the task although some parts may be more fully covered than others (the author has written more than 250 words and addressed the topic question)
✓ presents a relevant position although the conclusions may become unclear or repetitive
✓ presents relevant main ideas but some may be inadequately developed/unclear
Coherence and Cohesion: 6
✓ arranges information and ideas coherently and there is a clear overall progression (the ideas in each paragraphs are coherent with eachother)
✓ uses cohesive devices effectively, but cohesion within and/or between sentences may be faulty or mechanical
✓ may not always use referencing clearly or appropriately (the author usually fails at providing good supporting evidence for his argument)
✓ uses paragraphing, but not always logically (the fourth sentence in Body Paragraph 1 should be placed in Body 2 instead)
Lexical Resource: 5
✓ uses a limited range of vocabulary, but this is minimally adequate for the task (all the vocab used in this essay are very generic) ✓ may make noticeable errors in spelling and/or word formation that may cause some difficulty for the reader
Grammatical Range and Accuracy: 6
✓ uses a mix of simple and complex sentence forms
✓ makes some errors in grammar and punctuation but they rarely reduce communication
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This situation requires employees to be highly awaredawarded of what they should and should not do for their paid jobs. The accurate way to describe the act of working from home is not "home-working", but rather "teleworking" or "telecommuting". The author has miss his chance to improve the Lexical Resource score.
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